Our large volume purchasing power allows us to source the best refinery for each customer's requirements. Our sales force stays in close contact with customers and refineries to make sure wax availability meets their needs. We follow orders from the time they are placed through delivery. Once shipped they are traced to minimize any in-transit delays. We follow up on Certificate of Analysis and bills of lading to prevent problems from occurring.
We are knowledgeable of the chemistry of waxes and strive to develop a technical appreciation of the wax application for each customer's unique requirement. Laboratories and research development personnel are at our customers disposal from each of our major refineries.
Our staff is there to handle everything immediately. We work with the refineries to develop lower costing products and better performing products through innovative ideas. We thrive on solving problems before they become a customer's problem. We find solutions to make your job trouble free. Our daily goal is to go above and beyond to assure our customers the best service with the best products at the most competitive price.